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SAP C_OCM_2503 Exam Dumps

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Vendor

SAP

Exam Code

 C_OCM_2503

Actual Exam Duration

 180 Minutes

TOTAL QUESTIONS

80

Exam Name

 SAP Certified Associate - Organizational Change Management

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Q1: The stakeholder analysis in a cloud project reveals that some individual stakeholders belong to the ''supporters'' category. Which strategies should you use? Note: There are 2 correct answers to this question.
A: Ask them to exert pressure on the skeptics in their area of responsibility
B: Involve them in project activities to facilitate design decisions
C: Assign them project roles to increase their influence on the success of the project
D: Use their positive attitude to influence others in their area of responsibility
Answer
Correct Answer: C, D
Q2: An SAP cloud project is supported by an external change management advisor and an internal change manager in a delivery role. How would you assign the responsibilities? Note: There are 3 correct answers to this question.
A: The internal change manager ensures that an ongoing change management know-how transfer is established.
B: BThe external change manager develops the overall plans and concepts for change management in the project.
C: The internal change manager executes change management tasks, such as change communication activities.
D: The external change manager takes over the holistic responsibility for the change management support of the project.
E: The external change manager provides the change management approach and delivers ''best practice'' tools and templates.
Answer
Correct Answer: A, C, E
Q3: What are the core elements of SAP's integrated enablement approach? Note: There are 2 correct answers to this question.
A: Enablement execution, covering enablement project management, content development, and delivery
B: Enablement advisory, covering the enablement best practices, coaching, and evaluation
C: Enablement infrastructure, covering the enablement administration, systems, and support
D: Enablement planning, covering the enablement strategy, and the learning needs analysis for the project team and users
Answer
Correct Answer: A, D
Q4: How would you carry out a high-level change impact analysis?
A: Set up a survey within the project team
B: Analyze the differences between as-is and to-be processes
C: Conduct interviews and workshops with key project stakeholders
D: Define and assess key change impact metrics
Answer
Correct Answer: C
Q5: What are typical topics covered by a change story for a cloud implementation? Note: There are 3 correct answers to this question.
A: Benefits and investments
B: Non-targets
C: Key facts and figures
D: Risks and issues
E: Training and enablement offerings
Answer
Correct Answer: A, C, E