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C_OCM_2503
180 Minutes
80
SAP Certified Associate - Organizational Change Management
A: Ask them to exert pressure on the skeptics in their area of responsibility
B: Involve them in project activities to facilitate design decisions
C: Assign them project roles to increase their influence on the success of the project
D: Use their positive attitude to influence others in their area of responsibility
A: The internal change manager ensures that an ongoing change management know-how transfer is established.
B: BThe external change manager develops the overall plans and concepts for change management in the project.
C: The internal change manager executes change management tasks, such as change communication activities.
D: The external change manager takes over the holistic responsibility for the change management support of the project.
E: The external change manager provides the change management approach and delivers ''best practice'' tools and templates.
A: Enablement execution, covering enablement project management, content development, and delivery
B: Enablement advisory, covering the enablement best practices, coaching, and evaluation
C: Enablement infrastructure, covering the enablement administration, systems, and support
D: Enablement planning, covering the enablement strategy, and the learning needs analysis for the project team and users
A: Set up a survey within the project team
B: Analyze the differences between as-is and to-be processes
C: Conduct interviews and workshops with key project stakeholders
D: Define and assess key change impact metrics
A: Benefits and investments
B: Non-targets
C: Key facts and figures
D: Risks and issues
B: Training and enablement offerings
