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Exam overview

Salesforce Communications Cloud Accredited Professional (AP-203) Exam Dumps

Vendor

Salesforce

Exam Code

(AP-203)

Actual Exam Duration

 90 Minutes

TOTAL QUESTIONS

77

Exam Name

Communications Cloud Accredited Professional

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$ 40

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Exam practice

Exam Q&A

Select an option, then click Show Answer.

Q1: A telecom service provider offers internet, mobile and TV services that can be sold as bundled and independently. Fulfillment consultant designer is designing the orchestration order that contains any combination to consistently improve the customer satisfaction, the consultant need to design a solution that makes the service available to consumers for consumption and support changes for completely fulfilled offers even when other are still being same. what is the recommendation approach for an assets management strategy in this case?

A: Module each offer as top offer, Use the standard assetization in orchestration to assetize the offer that have been ordered

B: Module the offer as a triple play bundle, Use standard assetization in orchestration to assetize the offer that have been ordered

C: Module the offer as a triple play bundle, Use staged assetization in orchestration to assetize the offer that have been ordered

D: Module the offer as a top level offers, Use staged assetization in orchestration to assetize the offer that have been ordered

Correct Answer: D

Q2: United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.

A: Bundle the similar product together to reduce the volume

B: Make use of object types and attributes to better handle scalability using EPC functionality.

C: Rationalize the product catalog by identifying duplicates and legacy products that can be removed

D: Mark the orderable flag on the legacy system to false so that they cannot be used.

Correct Answer: B, C

Q3: Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?

A: Which of the products are inactive?

B: Are there customer specific offerings?

C: Can we rationalize products to a smaller number?

D: Which of the provided products are still actively sold?

Correct Answer: B

Q4: ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog. Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

A: Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.

B: Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.

C: Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.

D: Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.

Correct Answer: A

Q5: UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.

A: Custom API via lightening Out

B: Digital commerce SDK

C: Digital Commerce API

D: Cart Based API using Omni Out

Correct Answer: B, C

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