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Exam overview

Microsoft MB-240 Exam Dumps

Vendor

Microsoft

Exam Code

MB-240

Actual Exam Duration

TOTAL QUESTIONS

217

Exam Name

Microsoft Dynamics 365 for Field Service

Purchase

$ 40

One-time payment • Instant access

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Exam practice

Exam Q&A

Select an option, then click Show Answer.

Q1: You are setting up a new incident type that will contain three service tasks and two products. None of your existing service tasks, services or products will work for this incident type. You need to create this new incident type. Which three steps are required? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

A: Add all necessary services to the incident type.

B: Add all necessary service tasks and products to the incident type.

C: Create, save, and publish the all necessary service tasks and products.

D: Add any necessary notes for this incident type.

E: Create and save the incident type.

Correct Answer: B, C, E

Q2: Your organization is implementing a Dynamics 365 Field Service solution and plans to use inspections. When creating inspections, you need to ensure that technicians are able to add additional rows on the inspection dynamically to capture information. Which question type should you add to the inspection?

A: Matrix (Dynamic)

B: Entity lookup

C: Dropdown

D: Textbox

Correct Answer: A

Q3: You are setting up assets for a customer. The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view. Solution: You create an Asset Category and associate it with each component and use the Location Tree for viewing. Does this meet the goal?

A: Yes

B: No

Correct Answer: B

Q4: You are working with your customer to define their schedule board. Your customer needs you to add or create additional views for their scheduling team. Solution: Create a new view in the Bookable Resource Bookings Views. Then, edit or create a new tab on the schedule board, and update the Requirements Panel with the new view. Does this meet the goal?

A: Yes

B: No

Correct Answer: A

Q5: You are implementing Dynamics 365 Field Service for a health care institution. Each day, the institution receives a large number of appointment requests for pediatricians. You have the following requirements: * create a daily schedule for pediatricians with a frequency of 30 minutes for each slot. * provide a full-day schedule with start times and end times. Solution: You create a fulfillment preference with a start time and end time with a duration of 30 minutes for the whole day. create a requirement group, and book it with the schedule assistant Does this meet the goal?

A: Yes

B: No

Correct Answer: B

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