Skip to content Salesforce
(Service-Con-201)
105 Minutes
290
Salesforce Certified Service Cloud Consultant
A: Assign a global team of experienced analysts to create a standard report template.
B: Ask leadership, management, and agents in all regions to vote on the standard reporttemplate.
C: Request that the VP of worldwide support design a standard report template to provide aclear vision
A: Add the Case's Entitlement related list to the Case Lightning Record Page.
B: Add the related Contact's Entitlement related list to the Case Lightning Record Page.
C: Add the related Account's Entitlement related list to the Case Lightning Record Page.
A: It should be deployed with Experience Builder.
B: It is incompatible with Einstein Bots.
C: It should be routed via Omni-Channel,
A: Create a custom tab that displays a search page from the billing system.
B: Integrate payment data into Salesforce from the billing system using custom objects.
C: Configure Salesforce Connect and External Objects to the billing system.
