Salesforce
(AI-201)
105 Minutes
300
Salesforce Certified Agentforce Specialist
A: Review that the custom action Is assigned to an Agent.
B: Review the action Instructions to ensure they are unique.
C: Ensure the input and output types are correctly chosen.
A: The Prompt Template User permission set was not assigned correctly.
B: The Prompt Template Manager permission set was not assigned correctly.
C: The large language model (LLM) was not configured correctly in Data Cloud.
A: Use Apex to connect to an external LLM and ground the prompt.
B: Use BYO-LLM functionality in Einstein Studio.
C: Use Flow and External Services to bring data from an external LLM.
A: Call Explorer operates independently of Salesforce Knowledge, requiring no prior setup.
B: Custom Call Explorer actions need to be built before it can be configured.
C: Call Explorer requires the Einstein Conversation Insights permission set to be enabled.
A: Prompt Template Manager for creating templates and Data Cloud Admin for executing templates
B: Prompt Template Manager for creating templates and Prompt Template User for executing templates
C: Data Cloud Admin for creating templates and Prompt Template User for executing templates