Cisco
500-052
60 Minutes
50
Deploying Cisco Unified Contact Center Express
A: Write Document
B: Place Call
C: Send HTTP Response
D: Cache Document
E: Create URL Document
A: 2 ms
B: 50ms
C: 10 ms
D: 80 ms
A: all phones
B: none, because that user account is not used for phone association
C: only agent phones that are used with the Cisco Finesse agent desktop
D: only Cisco Finesse IPPA phones
A: the personal line of the agent to the customer
B: the ACD line of the agent to the customer
C: a CTI port the agent this is redirected to the customer
D: a CTI port the customer