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Exam overview

Salesforce Certified Omnistudio Consultant (Plat-Con-201) Exam Dumps

Vendor

Salesforce

Exam Code

(Plat-Con-201)

Actual Exam Duration

 105 Minutes

TOTAL QUESTIONS

143

Exam Name

Salesforce Certified OmniStudio Consultant

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Exam practice

Exam Q&A

Select an option, then click Show Answer.

Q1: Which OmniStudio tool creates a Chatter post and sends to a Chatter feed?

A: DataRaptor Load

B: Integration Procedure

C: Calculation Procedure

D: FlexCards

Correct Answer: B

Q2: A business Implements FlexCards in their customer 360 view. The business wants to add a new action to on the FlexCards that redirects users to an external web page. Which type of action should the consultant recommend to meet this new requirement?

A: Redirect

B: Event

C: Navigate

D: URL

Correct Answer: C

Q3: A business has an existing Contact FlexCard that currently displays 5 actions. The business needs to add 3 m actions to the existing FlexCard. All 8 actions are equally important and used with the same frequency. The business wants to display the name and icon for each action. However, when reviewing the existing design, V consultant notices that the FlexCard is overloaded with actions. What FlexCard design solution should the consultant recommend?

A: Add a menue element and include all the actions

B: Create a new contact FlexCard for the new actions

C: Add a flyout to the existing FlexCard

D: Use a block element to add these new actions

Correct Answer: A

Q4: A consultant has a project with the following requirement: "Agents need to follow a standard customer greeti.... script in order to ensure brand consistency." Which OmniScript element should the consultant recommend to ensure the agents can see and follow these standard scripts?

A: Input Block

B: Text Area

C: Headline

D: Step

Correct Answer: C

Q5: A business is creating an agent console with FlexCards to provide a 360 view of their customers. The business wants the following information displayed: * Account information including account name, phone, and website * Active opportunities related to the account * Active contracts related to the account * The ability to view and renew contracts An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data. How should the consultant design the FlexCards to meet these requirements?

A: Parent FlexCard with multiple Child and Card Actions

B: Parent FlexCard with multiple Child and different Card States

C: Parent FlexCard with single Child and multiple Card States

D: Parent FlexCard with single Child and Card Actions

Correct Answer: A

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